Special Order Request – Custom Parts Inquiry

Special Order Request – Custom Parts Inquiry

Looking for a specific part? We stock a wide range of electric scooter, bike, and unicycle parts, but we understand that not every item is listed on our site. If you need a part that isn’t available online, you can place a special order request here!

How to Place a Special Order:

1. Add this item to your cart and proceed to checkout at $0.

2. Leave a detailed note during checkout with the following:
   ✅ Part name or description
   ✅ Model of your PEV (e.g., Begode, Surron, Dualtron, etc.)
   ✅ Any relevant details (size, specs, features, etc.)

3. If you’re unsure about the part, we recommend sending us a photo to ensure we get you the correct item!

📧 Email us: support@alienrides.com
📱 WhatsApp Support: [Click here]
📞 Call us: (415) 289-9676
💬 Text us: Leave your cell phone number at checkout, and we’ll text you if we have any questions about your order.

Shipping Options for Special Orders:
We offer two shipping options depending on your urgency:

🚀 Expedited Air Shipping – For an additional fee, we can ship most small parts directly from the vendor for the fastest possible delivery.

📦 Standard Warehouse Delivery – If you’re not in a rush, we can add your special order to our next stock shipment at no additional shipping cost. Once the part arrives at our warehouse, normal shipping charges will apply.

Have questions or need help? Don’t hesitate to reach out—we’re here to get you back on the road! 🚀🔧

Don't forget to put your request in the notes at checkout!