Video Call / Fraud Check with Alien Rides
Fighting Fraud, One Video Call at a Time!


At Alien Rides, we take fraud prevention seriously—but that doesn’t mean we can’t have a little fun while doing it! If you’ve received a message from us about verifying your order, don’t worry—we just need to confirm you’re the real you before we ship out your ride. While we confirm, you can take the opportunity to ask us any lingering question about your purchase, or just have it be a quick and tidy call - up to you!
Why Do We Do This?
Unfortunately, online fraud is a real problem, and we want to make sure our awesome customers get their orders—while keeping fraudsters out! Since we started this process, we’ve had 100% fraud-free orders for all of 2024 and 2025—a perfect record we intend to keep!
What You Need to Do
We’ve made the process quick and simple. To verify your identity, please have the following ready:
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A government-issued photo ID that matches your billing address.
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The credit card used for the purchase (for your security, cover the first 9 digits and the 3-digit security code).
How to Connect With Us
We offer multiple ways to verify your identity via video call:
Option 1: WhatsApp (Preferred!)
Scan the QR code below or click the link to download WhatsApp if you don’t already have it:
Once you have WhatsApp set up, simply reply to our message, and we’ll arrange a quick video call!
Option 2: FaceTime
If you’re on an Apple OR Android device, we can FaceTime you! Just text us at 415.237.3386, and we’ll text back with a link to join a FaceTime call. Give us a call right after you text.
Option 3: Android Video Call
If you’re on Android, and prefer to do a standard video call, Text us at 415.237.3386, and we’ll schedule the call on an Android device. Give us a call right after you text.
Option 4: Zoom (If Absolutely Necessary)
If you prefer Zoom, you will need to set up the meeting and send us the invite link. Text the Zoom link to 415.237.3386, and we’ll hop on. Give us a call right after you text.
Need Special Arrangements?
No problem! If you have any issues or need an alternative method, just give us a call or text at 415.237.3386, and we’ll work with you to get it sorted. Smoke signals if you want, or we can yell across town!
Once Verified...
We’ll ship your order to your preferred address—even if it’s different from your billing address (perfect for gifts or other special deliveries). Even UPS pickup centers if you're always toiling away at work when UPS tries to deliver.
We appreciate your patience and cooperation in keeping the PEV community safe and fraud-free. Let’s get you rolling!
Meet the Team
Pick at random, or text all at once. Kevin is our favorite: And the one who seems glued to his phone 24/7